Shipping Policy

Processing Time

• Orders are processed within 1–2 business days (excluding weekends and public holidays).

• You will receive a confirmation email with tracking details once your order has been dispatched.

Shipping Options & Costs

• Standard Shipping (Australia Post): $10 flat rate.

• Express Shipping (Australia Post): $13 flat rate.

• Free standard shipping on orders over $100 (Australia only).

Estimated Delivery Times

• Standard Shipping: 3–6 business days (metro areas), 5–10 business days (regional/remote).

• Express Shipping: 1–3 business days (metro areas), 2–5 business days (regional/remote).

International Shipping

• Currently, we ship within Australia only. 

Delays & Liability

• Delivery times are estimates and may vary due to postal delays, weather, or seasonal demand.

• Once your order is shipped, we are not responsible for delays caused by Australia Post or courier services.

Incorrect Address

• Please ensure your delivery details are correct at checkout. We are not responsible for orders sent to an incorrect address provided by the customer.